​​Effective Date: 27/04/2025

Flo’s Garden Care Ltd is committed to providing an inclusive and accessible experience for all customers, including individuals with disabilities. We strive to ensure that our services, website, and customer interactions are welcoming and accessible to everyone.

1. Commitment to Accessibility

We recognise the importance of accessibility and are actively working to enhance our services to better accommodate diverse needs. Our commitment includes:

✅ Providing accessible customer service for individuals with disabilities.
✅ Offering clear, easy-to-read communication for service inquiries and bookings.
✅ Ensuring our website is navigable using assistive technologies.
✅ Adapting gardening services where possible to meet customer needs.

2. Website Accessibility

We aim to make our website accessible for all users, including those using screen readers and other assistive technologies. Our website adheres to key accessibility principles, such as:

🖥 Readable Content: Easy-to-read fonts, clear layouts, and logical navigation.
📌 Alt Text for Images: Alternative text descriptions for visual elements.
🔗 Keyboard Navigation: Website navigation is accessible via keyboard shortcuts.
⚖ Compliance: Striving to meet Web Content Accessibility Guidelines (WCAG) standards.

If you encounter any difficulties accessing our website, please get in touch with us, and we’ll assist you as best as possible.

3. Physical Accessibility

Flo’s Garden Care Ltd works to accommodate customers with mobility challenges and disabilities. While gardening services often involve outdoor spaces, we ensure that:

🚶‍♂️ Flexible Service Options: Adjustments can be made for accessibility needs.
📞 Remote Consultation: Customers can book services via phone or email, eliminating the need for in-person visits.
👥 Clear Communication: We provide instructions and guidance for customers with different accessibility requirements.

4. Contact & Feedback

If you experience any accessibility barriers or need special accommodations, we encourage you to reach out:

📍 Flo’s Garden Care Ltd
Southampton, Hampshire, UK
📞 Phone: +44 7752 654289
📩 Email: flosgardenservice@gmail.com

Your feedback helps us improve our accessibility efforts. If you require adjustments, let us know, and we’ll do our best to assist you!

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